Earlier product design
Product design at Delaware Life and Group 1001, before the multi-brand design system. Most of how I work now comes from designing in a regulated industry.
One Portal Sign-In
Delaware Life · 2024 · 18 months
Replaced five separate sign-in experiences with one role-adaptive authentication system. Authentication success rose substantially. Sessions got longer and support volume dropped.
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Open-Architecture Calculator
Group 1001 · 6 months
A self-service fund-reallocation calculator with live NYSE data that reveals complexity gradually. Clients no longer need a long phone call to model a reallocation.
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Producer vs. Client Portal
Group 1001 · 18 months ongoing
Brought 8+ disconnected third-party systems into one enterprise insurance platform for agents and clients. It runs white-labeled for multiple brands, including a partner outside the parent company.
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Onyx Design System
Delaware Life · pre-AI v1 · 8 months
A nucleus-based design system that extends Material Design for enterprise financial services. Multiple product teams adopted it. This is the pre-AI version; the current AI-augmented design system was built on top of it.
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Early work
Shorter projects from before financial services.
Dolphins Cancer Challenge
Miami Dolphins · Marketing coordinator · 2018
- Problem
- The event site tried to say everything at once, so the cause, donating, and signing up to ride competed for attention.
- What I did
- Redesigned the site to be less busy and focused on three things: awareness of the cause, donations, and an easy path to registration. Added a section showing where the money goes.
- Outcome
- Registrations rose that year, and so did donor giving.
Beach Street
Reef-safe skincare · Web designer and developer · 2021
- Problem
- The skincare brand needed a stronger online store to sell its products and tell its story.
- What I did
- Redesigned and built the brand's website.
- Outcome
- Better press coverage and an increase in sales.